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Marketing/Promotions 

I am a member of the media and would like more information about your company, title(s), or author(s).
Thank you for your interest. Our promotions department can answer your questions. Call us or e-mail promo@pineapplepress.com. 

I would like a desk or review copy of a title.
We are glad to honor such requests from the media, educational institutions, and other interested entities. Please e-mail or fax us, on your letterhead, a written request letting us know your purpose. 

I would like to set up an author signing.
Our promotions department will be glad to answer any questions and get you in touch with the author(s). Call us or e-mail promo@pineapplepress.com. Once your event is set, contact the orders department to order books (see general contact information above). 

I would like to invite a Pineapple Press author to speak at our event.
Please contact our promotions department with the following information:

• Description of your organization and event
• Date, place, and duration of event
• Whether your organization will cover travel expenses and/or speaking fees

I would like to contact a Pineapple Press author.

• Check our links page for an author's website.
• For media coverage or promotional purposes, please contact our promotions department by calling us or e-mailing promo@pineapplepress.com.
• Individuals: please write to the author in care of Pineapple Press to the general e-mail or post office box address. We will be happy to forward your letter.

Orders

I placed an order online a week ago, and have not received my books yet.
Orders ship within 24 hours of receipt. Please call or e-mail our order department at (800) 746-3275 or info@pineapplepress.com to verify that we received your order. 

I am a bookseller or distributor and would like to order on account.
Thank you for your interest. To order on account, we ask that your first order be prepaid and that you fill out a credit application. Upon approval, retail accounts can order on a net-30 basis and wholesale accounts on a net-60 basis. Please contact the orders department for more information. 

I am a bookseller or distributor. Do I get a discount on my order?
Yes. We offer discounts based on the total number of books in one order. Please contact the orders department for details.

I am ordering for a school. What is my discount and shipping costs?
We offer schools a 10% discount regardless of the number of books in their order. Shipping can be estimated at 10% of the discounted book subtotal.

I am a teacher ordering books for my classroom. Do I get a discount for my order?
Yes, you get a 10% discount, but only if you order using a valid school purchase order.

What is your return policy?
If you receive any damaged books, you must inform us within 10 days of receipt. All returns must be authorized. Books must be well packaged and mailed to: Pineapple Press, 7127 24th Court East, Sarasota, FL 34243. Returns are 100% refundable within 12 months of purchase, as long as books are still in print and returned without damage. Please include a copy of original invoice (or note invoice number) with return shipment. Sorry, we do not refund shipping costs for overstock returns.

Manuscripts 

How do I get my book published?

• To have Pineapple Press consider your manuscript for publication, please submit a query following our manuscript submission guidelines.
• For general information on getting a book published, please refer to the many resources available on the Internet or your public library. The Writer’s Market is a widely-used and easy-to-find reference.
• Please note that we are not a print-on-demand or vanity printer. We are a publishing house with a selective program focused (though not exclusively) on titles that relate to Florida.

How do I get my book copyrighted?
Please refer to the Web site of the United States Copyright Office at the Library of Congress, http://www.loc.gov/copyright. If we publish your book, we will register the copyright for you.

Will Pineapple Press consider my manuscript for publication?
We specialize in Florida titles but will consider queries that follow our manuscript submission guidelines. 

I submitted a query but haven’t heard back from you yet.
We appreciate your interest in our press. Unfortunately, we do not currently have the staff to handle submission inquiries by phone or in person. You will hear from us in six to eight weeks after we receive your query. Thank you for your patience!

Permissions/Rights 

I would like permission to use material from a Pineapple Press book.
Write to us on your letterhead with the following information:

• Title, author, and copyright date of the book from which you wish to use material, and the use to which it will be put. If you wish to reprint text, you must give exactly what text will be used, including page numbers. If you wish to use images, please describe them and give page number. For images, we may ask you to contact the artist or photographer as we sometimes hold only one-time usage rights.
• The publisher, publication date (if known), price, and print run of book or other medium in which the requested material will appear.
• Send your request to Permissions, Pineapple Press, P.O. Box 3889, Sarasota, FL 34230, or fax to (941) 739-2296.

I would like to inquire about subsidiary rights for a Pineapple Press book.
Please call us at (800) 746-3275 and ask to speak with the subsidiary rights department.

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Content Copyright ©2003 Pineapple Press, Inc.
P.O. Box 3889
Sarasota, FL 34230
(800) 746-3275
FAX (941) 739-2296
info@pineapplepress.com