Ingram Publisher Services (IPS) distributed titles may be returned to Ingram’s Chambersburg facility where they will be sorted and credited accordingly. Titles originally purchased from IPS may be returned—in the same box—with overstock returns originally purchased from Ingram Book Company (wholesale). Please contact Ingram Publisher Services for more information about their specific return policies. They can be reached at (866) 766-3850.
IPS returns should be sent to:
Ingram Publisher Services
1210 Ingram Drive
Chambersburg, PA 17202
Titles purchased directly from Pineapple Press need to be returned to us directly. Please contact us at (800) 746-3275 to obtain a Return Authorization and receive further instructions prior to returning books to us if you have a Pineapple Press invoice. We only accept returns of books that are in saleable condition. If you received your books in damaged condition, please keep original packaging and call us at (800) 746-3275 to discuss obtaining a replacement. Notify us of all damages within 10 days.